Privacy Policy for Klyo ASO

Effective Date: January 19, 2025
Last Updated: March 27, 2025

Your privacy is important to us. This Privacy Policy explains how Klyo ASO, a product of Ur My Type Ltd, collects, uses, and protects personal data when you access our website, use our SaaS services, and integrate our SDK into your mobile apps. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services. The data we collect includes:

1.1 Personal Data You Provide

  • Account Information: Your name, email address, phone number, and other details you provide during sign-up.

  • Billing Information: Payment details, including credit/debit card information, collected securely via third-party payment processors.

  • Communications: Information you provide when contacting support, completing surveys, feedback forms, or during SDK integration setup.

1.2 Automatically Collected Data

  • Device and Usage Information: Data such as your IP address, browser type, operating system, referring URLs, and your activity on our website.

  • Cookies and Tracking Technologies: Data collected via cookies, web beacons, and similar tools to enable website functionality, analytics, and service optimization.

1.3 SDK End-User Data

  • Client App Usage Data: When our SDK is integrated into your mobile app, we may collect anonymized and aggregated usage and performance data. This information is used solely to customize in-app messaging and optimize our ASO recommendations.
    Note: We do not collect personal or sensitive data from your app’s users. All data collected through the SDK is aggregated and anonymized so that no individual user can be identified.

1.4 Third-Party Data

  • App Store & Play Store Data: We may collect public data (e.g., app rankings, reviews, metadata) from third-party platforms to support our ASO services.

  • Additional Data: We may receive data from other third-party services used to enhance our service offerings.

2. How We Use Your Data

We use your data to:

  • Provide and Improve Services: Operate, maintain, and enhance our website, SaaS platform, and SDK.

  • Customize Your Experience: Tailor content, recommendations, and support based on your preferences and usage, including customization of in-app messages.

  • Communicate with You: Inform you about service updates, promotions, and respond to your support inquiries.

  • Billing and Payments: Process transactions and manage subscription billing.

  • Service Analytics: Analyze data to optimize app performance, including our ASO and in-app messaging features.

  • Compliance: Meet legal obligations and enforce our Terms and Conditions.

3. How We Share Your Data

We do not sell your personal data. However, we may share your information in the following instances:

  • Service Providers: With trusted third parties for payment processing, hosting, analytics, customer support, and other operational purposes.

  • Legal Requirements: When necessary to comply with applicable laws, regulations, or government requests.

  • Business Transfers: In connection with mergers, acquisitions, or asset sales, where your data may be transferred as part of the transaction.

  • With Your Consent: Where you have explicitly agreed to such sharing for specific purposes.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access and Correction: Request access to your data and ask for corrections to any inaccuracies.

  • Deletion: Request deletion of your personal data, subject to legal or contractual restrictions.

  • Data Portability: Request a copy of your data in a portable format.

  • Objection: Object to specific data processing activities, such as direct marketing.

  • Withdrawal of Consent: Withdraw consent where processing is based on your consent.

To exercise your rights, please contact us at: hello@klyoaso.com.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Although we strive for the highest security standards, no system is entirely foolproof. We review and update our security practices regularly to address emerging risks.

7. Cookies and Tracking Technologies

Klyo ASO uses cookies and similar technologies to:

  • Remember user preferences.

  • Analyze website traffic and performance.

  • Enhance functionality and optimize our services.

  • Deliver targeted advertising where applicable.

You can manage your cookie preferences through your browser settings.

8. International Data Transfers

Your data may be transferred and processed outside your country of residence, including in countries that may not offer the same level of data protection. In such cases, we ensure that adequate safeguards (such as standard contractual clauses) are in place.

9. Children's Privacy

Our services are designed for a general audience. Klyo ASO does not collect personal data from children or any individual under the age of 18. If your app collects personal data from minors, you must ensure that such data collection complies with applicable laws and regulations, including obtaining any required parental consent. We process any such data only in accordance with those legal requirements. It is your responsibility as the app operator to ensure that your data collection practices meet these standards.

10. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.

11. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on this page with an updated effective date, and material updates will be communicated via email or on our website. Continued use of our services after such updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@klyoaso.com
Company Name: Ur My Type Ltd
Address: 221-223 Wimbledon Park Road, London SW18 5RH, United Kingdom